Logo Design Pros – Review
Information and Opinions
This article is an independent review of the custom logo design firm Logo Design Pros. Firstly, we summarize the services that this company
provides by looking at their packages, prices and service level.
Secondly we look at some of the customer comments, complaints and feedback relating to this
company that can be found on the Internet. Consumers must be warned that this company has an unusually high volume
of complaints posted about them online. See our links below for more details.
Located in Delaware in the US, Logo Design Pros are specialists in logo design
and branding. They specialize in custom logo design and also offer packages that include stationery design layouts,
business card delivery, websites and banners. The creative department at Logo Design Pros is headed
by Patrick Kent who is extremely well known in the corporate logo design industry.
Design Packages and Prices
Logo Design Pros offer four package options to their clients. Their basic
package costs $198 and includes four sample concepts created by four different designers. At the high end they
offer a Comprehensive Elite Package for $498 that includes ten initial concepts by ten different designers. A logo
re-design package is also offered for $149 for those companies with logos in need of an update.
In addition customers can also opt for special packages that also include complete stationery
layouts with business cards, letterhead and envelopes. They also offer web design
and brochure design services.
Unlimited revisions are offered on all packages and are completed within 48 hours. Customers
get full ownership rights of the logos that they have purchased.
They also offer an Eminent Membership Program that would be worthwhile for customers wanting
to order more than one package. The membership fee is $50 and entitles members to receive exclusive discounts and
Customer support is offered right throughout the design process and lifetime after sales
support is included with each order.
Logo Design Pros offer an unconditional money back guarantee up to the point
where you receive the initial logo concepts. At that point you can choose to continue the design process by
proceeding with revisions, accept the designs or opt to receive your money back. A satisfaction guaranteed is also
offer whereby they state that they will continue to rework and revise your order until you are
Delivery of the initial design concepts is within two to three working days and if you are
really in a hurry to get a logo they will deliver within 24 hours for an extra $100 service charge.
A variety of file formats are delivered with each order and these include formats for both
web and print. Grayscale format is included if you wish to register your logo as a trademark and black and white
format is also included for fax letterheads or newspaper advertising. Logo Design Pros also offer to
communicate with your printing company to confirm that they can deliver your logo in a format that is compatible
Design Awards and Ratings
While we were unable to find any references to Logo Design Pros winning any
awards or logo design competitions their website states that their design team have won numerous awards.
To view samples of the logos completed by this company you are able to view an extensive
portfolio on their website that includes logo examples that are divided into 29 different industry categories that
include everything from ‘accounting’ to ‘travel’. They also have samples of their animated logo designs, website
designs, banner designs and stationery designs. If you don’t want your completed logo to be featured as part of
their portfolio on their website which is available for public viewing then you only have to submit a request and
they will refrain from doing so.
Assessment of Opinion and Reviews on the
We searched online thoroughly looking for both positive reviews and complaints relating
to Logo Design Pros. The logo business is fairly competitive and consumers have to realize that some
companies are employing some pretty underhanded tactics to boost their own image and destroy that of their
competitors. So the viewpoints that you can read online should be seen as a rough guide only and can’t necessarily
be taken to be true.
We have to warn you that there are currently a lot of complaints out there on the web relating to this company.
You are advised to do a thorough Google search using the keywords 'Logo Design Guru complaints' before you even
consider using this company. Some links to user reviews are as follows.
1) The Better Business Bureau (BBB) has a profile page for Logo Design Gurus, even though they are not accredited with the
BBB. They have had 26 complaints filed against them in the past three years. At the time that we
checked they had an F rating which is the lowest rating possible.
2) A forum user on MonsterSmallBusiness.com was really happy with the $198 package and liked the
3) In one Logo Design Pros review on Complaints.com one individual was very unhappy
about the extremely slow delivery time for the business cards included in her package. She had been waiting for
a month and they still had not been delivered.
4) We were able to find three recent Logo Design Pros complaints at RipOffReport.com. One accused them of being a
fraudulent company and stated that the 10 logo concepts that they had received were almost identical. Another
found that they were unable to follow instruction, were late delivery designs as promised and offered poor
5) We found six complaints relating to Logo Design Pros at Complaintsboard.com. people complained of slow service, a misleading money back guarantee,
terrible service and poor design quality among other things.
6) A website called SiteJabber.com had 14 reviews for Logo Design Pros at the time that we checked. While you can read a few positive
reviews here you will find that most are negative. The average rating given was two stars out of five.
7) In another review at Tell1000.com a user complained about extremely slow service. He still hadn't received his
final design two months after ordering and felt that customer service was poor.
Overall Rating - Not in the Top
To visit the website – www.logodesignpros.com
For our next logo company profile - LogoYes
For our top five custom logo companies - Custom Logo Company