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Infinity Logo Design Review and Important Information

The following report offers an in-depth profile and review of Infinity Logo Design and focuses on the custom logo design services that this company offers. We start out with a run down of some of the information relating to this companies services and then we finish up by looking at some of the reviews and complaints relating to this firm that have been posted on various websites.

Overview

Infinity Logo Design are a design firm that offer custom logo designs in addition to a wide range of other design services. We are unsure at this time as to the exact location of this firm as they don't display an address on their website.

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Design Packages and Prices

Infinity Logo Design offer three custom logo design packages. These are as follows -

1) Their 'Value Package' for $195 includes four original logo concepts done by two different designers and allows for unlimited revisions.

2) Their 'Standard Package' includes six logo concepts by three different designers and includes unlimited revisions. This package is priced at $295. A CD with the final files is included with free shipping.

3) Their $695 'Standard Plus Package' includes ten concepts designed by five designers and includes unlimited rounds of revisions. It also includes a CD with the final files and a 'stationery package' which allows for two stationery design concepts (for business cards, letter heads or envelopes)

Upon ordering customers are assigned a 'project manager' or 'consultant' that works with them on a one to one basis throughout the design process. Customer service is offered 24 hours a day.

In addition to the above logo design packages Infinity Logo Design also offers stationery, website and brochure design. They can also set you up with promotional items branded with your logo such as caps, pens, T-Shirts and coffee mugs.

Once you have received your final logo formats you are able to view them in the 'my account' part of their website. Infinity do not retain any rights to the final designs and hand full ownership over to their customers.

Guarantee Policy

Infinity Logo Design has a comprehensive satisfaction guarantee set out on their website. After customers have received their initial design concepts they are able to receive a refund if they are not satisfied. If they do decide to proceed with revisions then they are able to have revisions made until they are satisfied with their final design.

Delivery Time

Delivery time, meaning the amount of time that customers will have to wait for their initial logo concepts, is stated on the InfinityLogoDesign.com website to be between two and three days.

File Formats

Finished logos are available in both grey scale and colored versions. Completed work is available in a variety of file formats that include eps, jpg, gif, psd and ai.

Design Awards and Media

We were unable to find any references to this firm from any of the larger online publishers such as the newspaper and magazine sites. As far as we know this firm has not won any major design awards.

Design Portfolio

Infinity Logo Design have an extensive portfolio of their work on their website for customers who want to check out some of their previous logo designs. This portfolio features hundreds of samples and is categorized into industry groups such as 'Real Estate', 'Financial Services' and 'Security and Investigations' logos. Next to each sample is a testimonial from the customer.

Assessment of Opinion and Reviews on the Internet

We searched the Internet looking for reviews, complaints and consumer feedback, both positive and negative regarding Infinity Logo Design and the custom logo design services that they offer. Below are some of our findings.

1) We found a couple of Infinity Logo Design reviews on the DesignFirms.org website. One customer felt that they had been deceived over the refund policy and overcharged on their logo package. Another customer wrote a review while he was still in the process of dealing with this company and he rated them a six out of ten so far. This person was a little worried with the difficulties they were having in communicating with them. Two examples that this person gave included getting their answering machine most of the time and emails with no subject lines.

2) Another Infinity Logo Design complaint that we found on ComplaintsBoard.com was posted by a customer who also complained about misunderstandings over their guarantee policy. He also felt let down as his account manager had left the company in the middle of the design process and he felt that they were not helpful in assigning him a new one.

Overall Rating - Not in the Top 5

Website address – www.infinitylogodesign.com

For our top five custom logo companies - Custom Logo Company Reviews